Merchant Success Executive (Sales Acquisition - EDC) - Denpasar, Bali

Join BukuWarung, Indonesia’s leading financial technology company empowering micro, small, and medium enterprises (MSMEs) with innovative digital solutions! We are seeking a dynamic and results-driven Merchant Success Executive (Sales Acquisition - EDG) to join our team in Denpasar, Bali. As a Merchant Success Executive, you will play a crucial role in driving sales growth by acquiring new merchants for our Electronic Data Capture (EDC) solutions. Your mission is to identify, engage, and convert potential merchants into loyal customers, ensuring their success with our products.

In this role, you will work closely with our sales team to understand merchant needs and tailor our solutions to meet their specific requirements. You will also be responsible for onboarding new merchants, providing training, and offering ongoing support to ensure they maximize the value of our EDC solutions. This is an exciting opportunity to be part of a growing company and make a significant impact on the financial lives of MSMEs across Indonesia.

📋 Tanggung Jawab Pekerjaan

• Identify and prospect potential merchants for our EDC solutions, leveraging CRM tools like Salesforce and HubSpot.
• Conduct market research to understand merchant needs and industry trends.
• Develop and maintain strong relationships with potential and existing merchants.
• Present and demonstrate our EDC solutions to merchants, highlighting their benefits and features.
• Negotiate and close sales deals, ensuring they meet the company's targets and KPIs.
• Onboard new merchants, providing training and support to ensure a smooth transition to our EDC solutions.
• Monitor merchant performance and provide feedback to improve their experience with our products.
• Collaborate with the marketing and product teams to ensure our messaging and offerings align with merchant needs.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in sales, business development, or a similar role in the financial technology or payment solutions industry.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
• Excellent relationship-building and negotiation skills.
• Proficiency in using CRM tools like Salesforce and HubSpot.
• Familiarity with payment processing and EDC solutions is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

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