Front Office Administrator - Healthcare Clinic Support

Join Jaya Sedaya Investment Indonesia as a Front Office Administrator and play a pivotal role in ensuring seamless operations at our healthcare clinic. This position is the first point of contact for patients, making your role essential in delivering exceptional service and maintaining a welcoming environment. Located in the heart of Jakarta Raya, you'll be part of a dynamic team dedicated to providing top-notch healthcare services.

As a Front Office Administrator, you'll handle a variety of tasks daily, from greeting patients and assisting with check-ins to managing appointment schedules and coordinating with our medical team. You'll use tools like Practice Fusion and Microsoft Office Suite to streamline operations and ensure everything runs smoothly.

This is an exciting opportunity to grow within a supportive and professional environment. We offer competitive salaries, benefits, and the chance to make a meaningful impact in the healthcare industry.

📋 Tanggung Jawab Pekerjaan

• Greet and assist patients with check-ins and check-outs.
• Manage appointment schedules and coordinate with medical staff.
• Handle patient inquiries and provide information about clinic services.
• Process insurance claims and manage billing.
• Maintain accurate records using Practice Fusion and other relevant software.
• Ensure compliance with healthcare regulations and clinic policies.
• Provide exceptional customer service to enhance patient satisfaction.
• Assist with administrative tasks such as filing and data entry.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a front office or administrative role, preferably in a healthcare setting.
• Proficient in using Microsoft Office Suite and familiar with Practice Fusion.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Knowledge of healthcare regulations and insurance processes.
• Ability to work in a fast-paced environment and meet tight deadlines.
• High school diploma or equivalent; relevant certifications are a plus.
• Fluency in both English and Indonesian.

🛠️ Keahlian

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