Administrative Officer (Samsung Service Center)

Join JAN BC Mobile as an Administrative Officer at our Samsung Service Center in beautiful Bali! This is a fantastic opportunity to play a pivotal role in ensuring the smooth operation of our service center while working in a dynamic and supportive environment. In this role, you will be responsible for managing administrative tasks, maintaining accurate records, and providing exceptional customer service. Our Samsung Service Center is a trusted name in Bali, and we are looking for a detail-oriented and proactive individual to join our team.

As an Administrative Officer, you will handle daily administrative tasks such as scheduling appointments, managing customer inquiries, and processing payments. You will also be responsible for maintaining our service center's inventory, ensuring that all tools and equipment are accounted for and in good condition. Additionally, you will play a key role in our customer service team, assisting customers with their technical needs and ensuring their satisfaction.

If you are passionate about technology and customer service, and you have a keen eye for detail, we invite you to apply for this exciting opportunity at JAN BC Mobile in Bali. Join us and be part of a team that is dedicated to providing the best service and support to our customers.

📋 Tanggung Jawab Pekerjaan

• Manage administrative tasks, including appointment scheduling and customer inquiries
• Maintain accurate records and documentation using Microsoft Office Suite
• Process payments and handle customer transactions
• Maintain and update the service center's inventory, ensuring all tools and equipment are accounted for and in good condition
• Provide exceptional customer service, assisting customers with their technical needs and ensuring their satisfaction
• Collaborate with the service center team to ensure smooth operation and efficient workflow
• Assist in training new employees and maintaining a positive and productive work environment
• Stay updated with the latest technology and industry trends to provide the best service to customers

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in administrative or customer service roles
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Keen eye for detail and ability to work accurately and efficiently
• Familiarity with Samsung products and mobile technology is a plus
• Ability to work in a fast-paced and dynamic environment
• Willingness to learn and adapt to new technologies and processes
• Strong problem-solving skills and ability to handle multiple tasks simultaneously

🛠️ Keahlian

Lowongan Terkait